Aptiva Mental Wellness — Our East Louisville Office

Our East Louisville Mental Wellness office is the dedicated home of Aptiva's psychiatry, psychology, neuropsychology and trauma services in Louisville. Located in the Linn Station Road professional corridor between Hurstbourne Parkway and the Watterson Expressway, the office is built for privacy, accessibility, and easy coordination with the Louisville East orthopedic clinic in Suite 1A of the same building — useful for patients seeing both teams for related conditions like workers' compensation injuries, motor vehicle accidents, or post-surgical care.

Looking for our full list of services, conditions treated, and providers? Visit our Mental Wellness services page →

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A Dedicated Mental Wellness Office — In the Same Building as Aptiva Louisville East

Most mental health clinics in Louisville are physically separate from orthopedic, spine and pain practices — which means patients juggling related care (workers' compensation injury and PTSD; chronic pain and depression; post-surgical recovery and anxiety) have to drive between two buildings, repeat their history to teams that don't share records, and integrate the care themselves.

Our Lyndon office removes that friction. Mental Wellness in Suite 400 sits in the same building as Aptiva Louisville East orthopedic in Suite 1A. For patients seeing both teams, that means same-trip appointments, shared chart access, and direct coordination between your psychiatrist or therapist and your orthopedic surgeon, spine surgeon, or pain physician.

For patients seeking standalone mental health care without a co-occurring physical condition, the office is built for privacy and confidentiality — (confirm: separate entrance? separate waiting room?) and no requirement to interact with the orthopedic clinic at all.

Conditions Treated

Mood & Anxiety

• Depression and major depressive disorder

• Acute anxiety disorder and generalized anxiety

• Panic disorder

• Pre-surgical and post-surgical depression

• Mood disorders

Trauma & Stress Disorders

• Post-traumatic stress disorder (PTSD)

• Acute Stress Disorder (ASD)

• Trauma from motor vehicle accidents

• Workplace injury-related psychological trauma

• Military combat trauma

• Trauma from physical or sexual assault

• Trauma from sudden loss

• Medical and chronic illness trauma

Our Mental Wellness Team

How We Approach Care — The Mind, Body and Environment Model

Aptiva's mental wellness model takes three intersecting factors into account when planning your care:

🧠 Medical & Physiological Mental health symptoms often have physiological contributors — thyroid imbalances, hormonal shifts, sleep dysfunction, vitamin deficiencies, chronic inflammation, post-concussion changes. When clinically indicated, our prescribers screen for these factors alongside the psychiatric evaluation. Treating an underlying medical contributor can substantially improve psychiatric outcomes that medication alone wouldn't reach.

💭 Psychological The thoughts, emotions, behaviors and coping patterns that contribute to or maintain mental health symptoms. Our psychologists and therapists use evidence-based approaches — cognitive-behavioral therapy (CBT), trauma-focused therapies, supportive psychotherapy, person-centered approaches — to help patients understand and shift these patterns.

🌍 Environmental Work demands, family relationships, financial pressures, housing, social connection, recent life events. These are not "secondary" to mental health — they often drive it. We work with patients on practical strategies for changing what can be changed and building resilience for what cannot.

Most patients benefit from a combination of approaches. Medication may stabilize symptoms while therapy addresses underlying patterns. Therapy may reveal medical contributors that need a medication adjustment. A workplace evaluation may inform both. Care plans are built and adjusted collaboratively.

Telehealth and In-Person Options

Aptiva Mental Wellness offers both in-person and telehealth appointments. The right choice depends on what kind of care you need and what works for your life.

Telehealth (video) appointments work well for:

• Ongoing medication management visits

• Most psychotherapy sessions

• Patients who live more than 30 minutes from an Aptiva location

• Patients with mobility, transportation, or scheduling constraints

• Patients who prefer the privacy of being seen at home

In-person appointments are usually preferred for:

• New patient psychiatric or psychological evaluations

• Comprehensive neuropsychological assessments (some testing must be done in person)

• Workers' compensation IMEs and legal IMEs

• Pre-surgical psychological evaluations

• Patients who simply prefer face-to-face care

Our intake team will help match you with the right appointment type when you call.

Location & Hours

Address: 10100 Linn Station Road, Suite 400, Louisville, KY 40223

Phone: 502-465-8254

Hours: Monday-Friday, 8:00 AM - 5:00 PM

Parking: Free on-site parking with accessible spaces near the entrance (confirm)

Building: Linn Station Plaza — Suite 400. Our Louisville East orthopedic clinic is in Suite 1A of the same building.

Serving the East End, Hurstbourne, Anchorage and Greater Louisville

Our East Louisville Mental Wellness office is positioned for accessibility from across the East End and beyond — just off Hurstbourne Parkway, between I-264 (Watterson) and I-265 (Gene Snyder).

Drive times to Suite 400:

• Lyndon / Hurstbourne: 0-5 minutes

• St. Matthews / Oxmoor: 5-10 minutes

• Middletown: 5-10 minutes

• Anchorage / Indian Hills: 10 minutes

• The Highlands: 15 minutes

• Prospect: 10-15 minutes

• Downtown Louisville: 15-20 minutes

• Jeffersonville, IN: 25 minutes

Insurance, Self-Pay and Referrals

Aptiva Health Mental Wellness accepts most major commercial insurance plans, Medicare, Medicare Advantage plans, and workers' compensation coverage. We also offer cash-pay options for patients without insurance or for services not covered by their plan.

Specific plan participation can vary by provider — please call 502-465-8254 before scheduling to confirm coverage for your specific plan and the specific clinician you want to see.

Commonly accepted plans include:

• Aetna

• Anthem Blue Cross Blue Shield

• Cigna

• Humana

• UnitedHealthcare

• Medicare & Medicare Advantage plans

• Some Medicaid Plans (Please Call to Confirm)

• Workers' compensation carriers

Referrals welcome from:

• Patients (self-referral) — most plans don't require a referral, but some do; call to confirm

• Primary care physicians and specialists

• Trauma centers, hospitals and rehabilitation centers

• Employers and HR departments

• Managed care organizations and third-party administrators

• Military Organizations and the Veterans Administration

  Download new patient paperwork →

What to Expect at Your First Visit

Knowing what's coming makes the first visit easier. Here's the rough shape of a new patient evaluation:

Before your visit:

• Complete the new patient paperwork (paper or fillable PDF — we'll send instructions when you schedule)

• Gather any prior records, medication lists, or relevant documentation

• For telehealth: test your video connection ahead of time so the first few minutes aren't spent troubleshooting

At your first psychiatric evaluation (60-90 minutes):

• Discussion of current symptoms, history, prior treatment and goals

• Review of medical history and current medications

• When relevant, screening for physiological contributors (thyroid, sleep, etc.)

• Initial diagnosis and treatment recommendations

• If medication is appropriate, prescription and follow-up scheduling

At your first psychotherapy session (45-60 minutes):

• Discussion of current concerns, history, and what brings you in now

• Review of goals — what would "better" look like for you

• Initial treatment plan and session frequency

• Questions about therapy, the process, and what to expect over time

At a neuropsychological assessment (multi-hour, sometimes multi-session):

• Detailed clinical interview

• Standardized cognitive testing across multiple domains (attention, memory, executive function, language, processing speed, visual-spatial)

• Behavioral observation

• Written report (typically returned within 2-3 weeks of testing)

• Feedback session to review findings and recommendations

Frequently Asked Questions About Our Lyndon Office

Q: Where is the Aptiva Health Mental Wellness physical office located?

A: 10100 Linn Station Road, Suite 400, Louisville, KY 40223 — in the Lyndon area off Hurstbourne Parkway. Same building as our Louisville East orthopedic clinic in Suite 1A.

Q: Is the Mental Wellness office the same as the Louisville East orthopedic clinic?

A: Same building, distinct clinics. Separate entrances, separate waiting rooms, separate clinical teams. Patients can see both teams in the same visit when needed (workers' comp, post-surgical, MVA trauma), but Mental Wellness operates independently and confidentially.

Q: Is parking available?

A: Yes — free on-site parking with accessible spaces near the building entrance.

Q: What are your office hours?

A: Monday through Friday, 8:00 AM to 5:00 PM.

Q: Do Mental Wellness providers see patients at this office?

A: Yes, most of our Mental Wellness providers have options for in-person and telehealth appointments from this location.

Tour our Mental Wellness Office

Questions? Call us today! 502-465-8254